Nagavai Terms & Conditions — Please read before using the platform

Nagavai An international online gaming platform offering Sports Betting, Live Casino, slots, fish games, and much more. All Nagavai services are available to adults only.

• By using Nagavai's services, you consent to all clauses set out in these Terms & Conditions.
• Although these Terms are published in Bangla, they shall be interpreted in accordance with international law.
• Nagavai reserves the right to update these Terms & Conditions at any time.
• Using any part of our service constitutes your acceptance of the current Terms & Conditions.
• Our services are not available in countries where online gaming is prohibited by law.

NagavaiOpening an account on - requires accurate and complete information. Nagavai reserves the right to terminate any account registered with false or misleading details — without prior notice.

Each individual may open one account only. If multiple accounts are found to be operated by the same person, all accounts will be permanently closed and any accumulated balance will be forfeited.

• You must provide your correct name, mobile number, and date of birth during registration.
• Nagavai may request a national ID or other documents for identity verification.
• Keeping your account password confidential is your responsibility.
• Accessing or using another person's account is strictly prohibited.
• To update your account details, please contact our support team.

NagavaiAll financial transactions on - are processed through secure, encrypted payment gateways. The following rules apply to all deposits and withdrawals.

NagavaiAll bonus offers on - are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus. Any attempt to abuse bonuses will result in strict action by Nagavai.

• The welcome bonus applies to first deposits only — once per account.
• Withdrawals will not be permitted until the wagering requirements for each bonus have been met.
• Bonuses are automatically cancelled upon expiry.
• Attempting to claim bonuses through multiple accounts will result in all associated accounts being closed.
• Not all games contribute equally toward wagering requirements — specific contribution percentages apply.
• Nagavai reserves the right to modify or cancel any bonus offer at any time.

NagavaiPlacing bets on - requires adherence to a set of fundamental rules. These rules apply to all game types — Sports Betting, Live Casino, and virtual games.

• Once a bet is confirmed, it cannot be changed or cancelled.
• In the event of a technical error in the betting system, Nagavai reserves the right to make the final decision.
• If an event is cancelled, your bet will be refunded to your original stake.
• Any winnings obtained by exploiting software or system vulnerabilities will be forfeited.
• Even where a cash-out feature is available, Nagavai may suspend it for technical reasons.
• Odds on live events change in real time — the odds at the moment your bet is placed are final.

Nagavai Firmly committed to fair play. All our games are powered by internationally certified Random Number Generator (RNG) technology — ensuring every outcome is completely unbiased and not predetermined.

• All slots and casino games are powered by certified RNG technology.
• The RTP (Return to Player) percentage for each game is displayed on its respective game page.
• No player is given an artificial advantage or disadvantage.
• Accounts displaying suspicious betting patterns will be investigated.

The following activities Nagavai- is strictly prohibited. Violations will result in immediate account termination and forfeiture of all balances.

• Creating or operating multiple accounts.
• Abusing the bonus system or engaging in bonus hunting.
• Money laundering or transactions involving illegal funds.
• Hacking, phishing, or any other form of cybercrime.
• Stealing other players' information or gaining unauthorized access to their accounts.
• Using automated bots or software to play games.
• Harassment or abusive behaviour toward our staff.

Nagavai We treat the security of your personal information as our highest priority. Your data is protected using SSL 256-bit encryption and is never sold to third parties.

• Details on how we collect and use your information are outlined in our Privacy Policy.
• For security purposes, limited information may be shared with third-party payment providers.
• Information may be disclosed to authorities when required by law.
• You have the right to request corrections to your personal information.

Nagavai We believe gaming is for fun — not addiction. We genuinely care about our members' well-being and financial security, which is why our platform offers a range of responsible gaming tools.

• You can set your own daily / weekly / monthly deposit limits at any time.
• Self-Exclusion Option: Temporarily close your account for a set period of time.
• Reality Check Feature: Periodic reminders to help you keep track of your gaming time.
• If you feel that gaming is having a negative impact on your life, please contact our support team immediately.

You may at any time NagavaiYou may close your account at any time by contacting -'s support team. Please withdraw any eligible balance before requesting account closure.

• Nagavai may suspend or close an account for rule violations without prior notice.
• In cases of bonus abuse or fraud, all balances will be forfeited.
• Transaction records will be retained in our system even after account closure.
• Attempting to register a new account after a previous account has been closed is strictly prohibited.

If you NagavaiIf you disagree with any decision made by -, please first attempt to resolve the matter through our support team. Most disputes are settled within 72 hours.

• To submit a complaint, please use our live chat or email support.
• Please attach any relevant screenshots or transaction IDs along with your complaint.
• Nagavai's decision shall be considered final and binding.
• Third-party dispute resolution is also available — please contact support for details.

Nagavai The right to partially or fully amend these Terms & Conditions is reserved at any time. Continued access to or use of the platform following any changes will be deemed your automatic acceptance of the updated terms.

• For significant changes, notifications will be sent via email or posted on the platform.
• The date of the most recent update will always be displayed at the top of the page.
• If you do not agree to the updated terms, please request that your account be closed.